FAQ's

Here are some common questions and answers. If you do not see the answer to your question, please feel free to contact us and we will get right back to you.


While printing out your ticket is not required as we can scan you phone, we request that you do for this event. Normally we are all about saving trees, but if you show it on your phone, there can be a bad sun glare making it hard to quickly scan. Either way, please do not forget valid photo ID!

This is a 21+ event for ALL attendees and requires proper ID to enter the venue. If you do not have valid ID and cannot enter, there will be no refunds. Children are not allowed unless they are infants in on-body carriers only (no strollers!!). NOTE - there is live music and DJs making it loud in some areas and this is an event where alcohol is present.

Tickets are available for purchase through this website only. All tickets are e-tickets that will be emailed to you. You will NOT receive paper tickets in the mail. If you do not get your tickets in an email, simply contact us and we can resend them for you. :)

Tickets will NOT be available at the door - they are available ONLINE ONLY. Please buy your ticket well in advance on this website to be sure you can attend - We Urge You Not to Wait - Tickets Sell Out EVERY TIME for this event!

Like all of our festivals, there is no specific dress requirement - have fun with this! We always suggest to dress for the weather. Show your Pirates pride - or your cool beer shirt - or whatever you want to wear!

You will receive your vouchers to redeem online via email about a week after you purchase your festival tickets (starting March 6, 2020). The email will contain 2 voucher codes for each ticket you purchase (EX: if you purchased 5 tickets, you will get 10 voucher codes to redeem each good for one game ticket). Voucher Codes for tickets MUST be redeemed online in advance. No voucher codes will be accepted at the PNC Park box office. Codes are good & valid for any of the following home games only:

Sunday - Friday Games (excluding Opening Day, interleague series) and Saturday Games in April, May, & September.

Instructions on how to redeem will be in the email. A small ticket redemption fee (paid directly to MLB) applies to each voucher redeemed.

This event is rain or shine. That's one of the best things about this event - it's mostly covered! If it is a rainy day, some opportunities may not be available (like walking the bases or touring the dugouts) due to both guest and field safety. We suggest that you do bring a rain jacket since when walking around, some sections are not covered between event areas.

YES, we always try to support an amazing cause with these festivals. This year, this event will support the The Trauma Survivors Foundation.

There are multiple pay-lots available very close to the stadium. Click Here to look for Pittsburgh Parking Deals or visit https://www.ballparksavvy.com/pnc-park/ for creative parking ideas on how to park for free or save money!

Yes, and we highly suggest it as we want you to please enjoy yourself responsibly - this is EXTREMELY important to us. Please Get an Uber Ride or get a hotel room. Click Here for Bus & Train Options

All tickets purchased for The Pittsburgh All-Star Craft Beer, Wine, and Cocktail Festival are final. WE REPEAT, ALL TICKET SALES ARE FINAL. THERE SHALL BE NO TICKET REFUNDS AND/OR TICKET EXCHANGES FOR FUTURE DATES OR EVENTS. All tickets are delivered via tracked delivery email. This is a "Rain / Snow / Heat or Shine" indoor/outdoor event. Ticket prices are subject to change and increase at any time. If you have issues with your order, please contact the organizer at the link above.

In the event of a cancellation of this event, for reasons that include, but may not limited to, situations outside of our control, governmental acts, acts of God, riots, production delays, hazardous conditions, strikes, natural disasters, local emergencies, health crisis, inclement weather of any type, or inaccessibility or unavailability of the Venue, we may, in our sole and absolute discretion elect to either, (a) issue you a full or partial refund, (b) postpone the Event for a future date, (c) offer you something to "make good" on your purchase, and/or (d) any combination of (a), (b), and/or (c).

At all times prior to the event, we reserve all rights to cancel or postpone the Event or to change times and dates of the Event, or other event details without prior notice to purchaser or ticket holder. Cancellation of the event may take place either prior to the start of the event or at any time while the event is taking place. Delayed venue gate openings and/or the inability to access any parts of the venue or event due to federal, state, municipal or other code regulations, our policies, emergency and/or partial or complete event shutdown or evacuation, performance or event delays, inclement weather, and potentially hazardous conditions for attendees, volunteers, or staff, purchaser or ticket holder shall not be entitled to any type of refund or future credit. Again, under no circumstances shall you be entitled to any type of refund or exchange. If we elect to issue a refund, which is in our sole and absolute discretion, the purchaser shall be refunded an amount up to the face value of the ticket(s) only. If we elect to reschedule the event for a future date or provide any other sort of compensation, either monetary or other tangible items of value, or a combination of both, purchaser shall not be entitled to any amount of refund or future credit. Under no circumstances shall Purchaser be entitled to a refund of any shipping, handling, ticketing, or other processing or service fees.  These terms are subject to change at any time.

You sure can! We always welcome volunteers to assist at large events like this with check in scanning & wrist-banding, setup, pouring beer, and other options. What a great way to gain event experience, have fun, and meet new people. If you have a charity near & dear to you and you would like to pour beer for the day, we can even make a donation for you to help raise money for a great cause! Contact Us for more info.

YES! We always promote to enjoy yourself responsibly and staying the night is the best option. We have multiple room blocks set up at hotels walking distance to the event. Please CLICK HERE for discounted room block options or you can try AirBnb.

Major League Baseball, the Pirates, and UpcomingEvents.com are committed to creating a safe, comfortable and enjoyable atmosphere for Guests attending events at PNC Park.

Each Guest is permitted to bring one bag into the ballpark (purses, fanny packs, backpacks, etc.) provided that the bag is soft-sided and 16" X 16" X 8" or smaller. Bags exceeding these dimensions will not be permitted inside the ballpark.

A ticket holder consents to manual or electronic inspection of ticket holder, and all bags, clothing, or other articles at any time inside PNC Park. A ticket holder acknowledges and agrees that ticket holder may be denied entry to or ejected from the game or event if they are in possession of any item or object that the Pirates consider potentially dangerous, hazardous, inappropriate, or injurious to other patrons, and any prohibited items may be confiscated. Ticket holders waive any claims that they might have against the Pirates or any Released Parties, as defined in the ASSUMPTION OF RISK - WAIVER section above. A ticket holder acknowledges that the Pirates and the Released Parties have no liability for ticket holder's person or property. All bags are subject to search upon entry and within the ballpark. Hard or Soft - sided coolers and briefcases, ice packs and cooler inserts are NOT permitted. For the convenience of those Guests not carrying purses, fanny packs or bags into the ballpark, express lanes are offered at each gate.

Guests are permitted to bring bottled water that may fit into a 16" X 16" X 8" soft-sided bag. Water bottles should not exceed 24 ounces in size, and must be clear, plastic, sealed and disposable. Items necessary for medical purposes are permitted. Alcoholic beverages, carbonated beverages, sports drinks, cans, glass bottles and thermoses are not allowed. Outside food is not permitted (with the exception of pretzel necklaces around your neck).

ASSUMPTION OF RISK AND WAIVER

A ticket holder ("Holder") assumes all risk and danger incidental to a game or event (the "Event"), occurring in any part of PNC Park, including but not limited to the stands, concourses and concession areas, at any time prior to, during or subsequent to the Event (including but not limited to, injuries from balls, bats or other objects entering the stands, including objects projected into the stands for entertainment purposes). Holder agrees to waive and release any claim that the Pirates, PNC Park, the Sports and Exhibition Authority, Major League Baseball, the Participating Clubs, and all of their respective parents, subsidiaries, affiliated entities, players, coaches, officers, members, managers, employees, partners, sponsors, and agents are liable or responsible for losses or injuries to person or property arising or related in any way to Holder's use of this ticket. Please stay alert and be aware of your surroundings.

All disputes related to Holder's attendance, the purchase or use of this ticket, or participation in, attendance at, or observation of an Event ("Arbitration Claims") must be submitted for and resolved by binding arbitration in the state of New Jersey. Additional information can be found on the Pirates' website (www.pirates.com/a-z). Holder acknowledges certain rights he/she would have in court, including to a jury trial and appeal, are not available in arbitration. Holder agrees that Arbitration Claims must be arbitrated on an individual basis, and not joined with claims of other parties or pursued in a class or other form of representative action. Arbitrations shall be administered by the American Arbitration Association ("AAA") pursuant to their applicable rules. Holder waives any right to resolve Arbitration Claims in a jury trial or class action.

GUEST CONDUCT

Guests must refrain from conduct that is inconsistent with a safe and enjoyable atmosphere at PNC Park, including but not limited to:

  1. Interfering with other Guests ability to enjoy the event;
  2. Using derogatory, foul or abusive language and/or gestures;
  3. Appearing to be intoxicated or in an impaired capacity;
  4. Using tobacco products of any kind including e-cigarettes and smokeless tobacco;
  5. Failing to produce a ticket on request or being in an area which is not ticketed;
  6. Being in possession of certain items that are not permitted within PNC Park, including but not limited to balloons, Bluetooth speaker, drones, fireworks, footballs, Frisbee discs, glass bottles, hoverboards, inflatable balls, laser pointers, motorcycle helmets, outside alcoholic beverages, weapons of any kind, or other item determined by the Pirates to be hazardous or disruptive;
  7. Interfering with the progress of the event, throwing objects onto or entering the playing field restricted areas;
  8. Wearing clothing which, in the judgment of the Pirates, is indecent, derogatory, obscene, or otherwise detracts from the experience of other Guests;
  9. Guests are not permitted to place personal belongings, drinks, food or any other items on top of the dugout at any time.

Violators of this Guest conduct policy may be subject to ejection from the event, potential ban from PNC Park at the Pirates' discretion, and/or possible arrest.

Mostly no. Unless your pet is an approved service animal with paperwork, pets are not allowed at the festival. Sorry!

Many of the awesome ballpark favorites will be opened around the concourse and VIP area! With the exception of a pretzel necklace, no food is allowed to be brought into the ballpark. Please see FAQ #14 above for more info on what is allowed through the gates.

Please note that some beer & wine stations are more popular than others. While not the norm, some may run out before the end of the event/session. We do limit the amount of beer that is poured during a session to make sure that there is enough for the next session. We HIGHLY suggest that you get to the event early and get to the beers you most want to try first! We have a great event program that will point you right to each brewery & varietal and we share the list before the event so you can plan ahead. CHEERS!

Approximately 20-30 minutes before the end of a session or the event, we will call "Last Pour". What this means is grab your last samples in the next 15 minutes before the stands close 10-15 minutes before the end of the session and no more beer will be poured.

Yes! We always have several gluten free beers as well as wine & cocktails. We mark the GF beers on the program with a green GF next to the varietal.

READY TO BUY TICKETS?

Better Hurry - everyone else is ready too and tickets are SELLING VERY FAST!

Email Your Family, Friends, and Co-Workers.


Buy Tickets Now

Share The Love

Please Take a Moment and SHARE this Event with Family, Friends, & Co-Workers by Clicking Below.