FAQ's

Here are some common questions and answers. If you do not see the answer to your question, please feel free to contact us and we will get right back to you.


While printing out your ticket is not required as we can scan you phone, we request that you do for this event. Normally we are all about saving trees, but if you show it on your phone, there can be a bad sun glare making it hard to quickly scan. Either way, please do not forget valid photo ID!

This is a 21+ event for ALL attendees and requires proper ID to enter the venue. If you do not have valid ID and cannot enter, there will be no refunds. Children are not allowed unless they are infants in on-body carriers only (no strollers!!). NOTE - there is live music and DJs making it loud in some areas and this is an event where alcohol is present.

Tickets are available for purchase through this website only. All tickets are e-tickets that will be emailed to you. You will NOT receive paper tickets in the mail. If you do not get your tickets in an email, simply contact us and we can resend them for you. :)

Tickets will NOT be available at the door - they are available ONLINE ONLY. Please buy your ticket well in advance on this website to be sure you can attend - We Urge You Not to Wait - Tickets Sell Out EVERY TIME for this event!

Like all of our festivals, there is no specific dress requirement - have fun with this! We always suggest to dress for the weather. Show your Phillies pride - or your cool beer shirt - or whatever you want to wear!

This event is rain or shine. That's one of the best things about this event - it's mostly covered! If it is a rainy day, some opportunities may not be available (like walking the bases or touring the dugouts) due to both guest and field safety. We suggest that you do bring a rain jacket since when walking around, some sections are not covered between event areas.

YES, we always try to support an amazing cause with these festivals. This year, this event will help the The Trauma Survivors Foundation.

Yes, Free Parking is available all day for ticket holders. Please park in Lots S & T next to the Ballpark - Click Here for an area parking map.

Yes, and we highly suggest it as we want you to please enjoy yourself responsibly - this is EXTREMELY important to us. The Broad Street Line will take you right to the event - get off at the AT&T Station. Or, Get an Uber Ride or get a hotel room.

VIP & Ultra VIP Guests enter at 1st Base Gate. General Admission can enter at 3rd Base. Please see the entry & parking map here.

All tickets purchased for The Philadelphia All-Star Craft Beer, Wine, and Cocktail Festival are final. WE REPEAT, ALL TICKET SALES ARE FINAL. THERE SHALL BE NO TICKET REFUNDS AND/OR TICKET EXCHANGES FOR FUTURE DATES OR EVENTS. All tickets are delivered via tracked delivery email. This is a "Rain / Snow / Heat or Shine" indoor/outdoor event. Ticket prices are subject to change and increase at any time. If you have issues with your order, please contact the organizer at the link above.

In the event of a cancellation of this event, for reasons that include, but may not limited to, situations outside of our control, governmental acts, acts of God, riots, production delays, hazardous conditions, strikes, natural disasters, local emergencies, health crisis, inclement weather of any type, or inaccessibility or unavailability of the Venue, we may, in our sole and absolute discretion elect to either, (a) issue you a full or partial refund, (b) postpone the Event for a future date, (c) offer you something to "make good" on your purchase, and/or (d) any combination of (a), (b), and/or (c).

At all times prior to the event, we reserve all rights to cancel or postpone the Event or to change times and dates of the Event, or other event details without prior notice to purchaser or ticket holder. Cancellation of the event may take place either prior to the start of the event or at any time while the event is taking place. Delayed venue gate openings and/or the inability to access any parts of the venue or event due to federal, state, municipal or other code regulations, our policies, emergency and/or partial or complete event shutdown or evacuation, performance or event delays, inclement weather, and potentially hazardous conditions for attendees, volunteers, or staff, purchaser or ticket holder shall not be entitled to any type of refund or future credit. Again, under no circumstances shall you be entitled to any type of refund or exchange. If we elect to issue a refund, which is in our sole and absolute discretion, the purchaser shall be refunded an amount up to the face value of the ticket(s) only. If we elect to reschedule the event for a future date or provide any other sort of compensation, either monetary or other tangible items of value, or a combination of both, purchaser shall not be entitled to any amount of refund or future credit. Under no circumstances shall Purchaser be entitled to a refund of any shipping, handling, ticketing, or other processing or service fees.  These terms are subject to change at any time.

You sure can! We always welcome volunteers to assist at large events like this with check in scanning & wrist-banding, setup, pouring beer, and other options. What a great way to gain event experience, have fun, and meet new people. If you have a charity near & dear to you and you would like to pour beer for the day, we can even make a donation for you to help raise money for a great cause! Contact Us for more info.

YES! We always promote to enjoy yourself responsibly and staying the night is the best option. We have multiple room blocks set up at hotels walking distance to the event. Please CLICK HERE for discounted room block options or you can try AirBnb.

Please CLICK HERE for the Phillies' 2022 Bag Policy. Please Note - it has been updated from past years.

Mostly no. Unless your pet is an approved service animal with paperwork, pets are not allowed at the festival. Sorry!

Many of the awesome ballpark favorites will be opened around the concourse and VIP area! With the exception of a pretzel necklace, no food is allowed to be brought into the ballpark. Please see FAQ #14 above for more info on what is allowed through the gates.

Please note that some beer & wine stations are more popular than others. While not the norm, some may run out before the end of the event/session. We do limit the amount of beer that is poured during a session to make sure that there is enough for the next session. We HIGHLY suggest that you get to the event early and get to the beers you most want to try first! We have a great event program that will point you right to each brewery & varietal and we share the list before the event so you can plan ahead. CHEERS!

"Last Call" will be announced 30 minutes prior to the end of the session. "Last Pour" will occur 15 minutes prior to the end of the session, which is when no more beer will be poured.

Yes! We always have several gluten free beers as well as wine & cocktails. We mark the GF beers on the program with a green GF next to the varietal.

This event will follow all current ballpark guidelines. Please see here for details: https://www.mlb.com/phillies/ballpark/information/health-safety-protocols For vaccine card or mask rules, please see the event ticket site.

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